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CASH FLOW CRISIS: HOW ONTARIO BUSINESSES CAN MASTER FINANCIAL RECOVERY IN 2025

Cash Flow Introduction

Are you an Ontario business owner staying up at night because your cash flow isn’t covering your bills? You have money coming in, but it’s not arriving when you need it most, such as when payroll is due or suppliers are demanding payment. If you’re nodding along, you’re experiencing what thousands of Ontario entrepreneurs face right now: a cash flow crisis that threatens even profitable businesses.

As a Licensed Insolvency Trustee who has guided many Ontario businesses through financial difficulties over the past 20 years, I’ve seen how quickly cash flow problems can destroy a company. But I’ve also witnessed businesses transform their financial management and emerge stronger than ever.

According to information released by Equifax Canada in June 2025 in its Newsroom release titled “Debt Pressure Building Up for Canadian Businesses“, the numbers tell a troubling story: in Q1 2025, over 309,000 Canadian businesses—11.3% of all credit-active businesses—missed at least one payment due to cash flow issues. This represents the highest rate since the 2009 financial crisis. The report also states that in Ontario, businesses in accommodation and food services are experiencing 16.9% payment difficulties, while retail operations face 13.2% payment problems.

Here’s what I want every Ontario business owner to understand: cash flow problems are solvable. With proper knowledge, the right tools, and sometimes professional guidance, you can master your cash flow and build a financially resilient business. This Brandon’s Blog will show you exactly how to do it.

What is Cash Flow?

Definition and Key Concepts

Cash flow is the movement of money into and out of your business over a specific period. Think of it as the financial heartbeat of your company—money flowing in from customers, flowing out to suppliers, employees, and other expenses. Unlike profit, which can include non-cash items like depreciation, cash flow shows you the actual cash available to run your business.

Many Ontario business owners confuse it with profit, but they’re fundamentally different. You can be profitable on paper while having negative cash, or have positive cash while showing an accounting loss. This distinction is crucial for business survival.

Here’s a real example from my practice: A Toronto small business retailer showed $15,000 in monthly profit but had negative cash because customers paid with credit cards (creating a 2-3 day delay) while staff needed to be paid weekly and suppliers demanded COD payment. The timing mismatch created a cash position crisis despite healthy profits.

Importance of Cash Flow

Cash flow is the lifeblood of your business. Without an adequate level, you cannot:

  • Pay employees on time
  • Meet supplier obligations
  • Invest in growth opportunities
  • Handle unexpected expenses
  • Maintain business operations

Strong cash flow management provides several key benefits:

  • Operational stability: Ensures you can meet all obligations as they come due
  • Growth funding: Provides resources for expansion without external financing
  • Emergency preparedness: Creates buffers for unexpected challenges
  • Negotiating power: Gives you leverage with suppliers and customers
  • Stress reduction: Eliminates the anxiety of wondering if you can pay bills

According to Statistics Canada’s Canadian Survey on Business Conditions, second quarter 2025, Canada’s challenging business environment is such that 65.4% of businesses cite rising costs as their primary concern. Effectively managing this isn’t just important—it’s essential for survival.

An infographic showing the cash flow cycle

Glossary of Common Cash Flow Terms

Understanding cash flow terminology is crucial for effective financial management in business. Here are the key terms every Ontario business owner should know:

A-C

Accounts Payable: Money your business owes to suppliers and vendors for goods or services purchased on credit. Managing payables strategically helps optimize timing.

Accounts Receivable: Money owed to your business by customers for products or services delivered but not yet paid for. Efficient collection of receivables is crucial for a healthy business.

Accrual Accounting: An accounting method where revenues and expenses are recorded when they occur, not when cash changes hands. This creates the difference between profit and cash.

Capital Expenditures (CapEx): Money spent on acquiring or upgrading physical assets like equipment, property, or technology. These investments are subtracted from operating cash flow to calculate free cash flow.

Cash Conversion Cycle: The time it takes for a business to convert its investments in inventory and receivables back into cash. A shorter cycle means better cash flow.

Cash Flow Forecast: A projection of expected cash inflows and outflows over a specific period, typically 13 weeks or 12 months. Essential for planning and avoiding cash shortages.

Cash Flow from Financing Activities: Cash movements related to funding your business, including loan proceeds, repayments, owner investments, and dividend payments.

Cash Flow from Investing Activities: Cash spent on or received from investments in your business’s future, such as equipment purchases, property acquisitions, or asset sales.

Cash Flow from Operating Activities: Cash generated from your core business operations—the most important indicator of business health.

Credit Line: A pre-approved loan amount that businesses can draw upon as needed. Provides flexibility for managing cash fluctuations.

D-H

Days Sales Outstanding (DSO): The average number of days it takes to collect payment from customers. Lower DSO means faster cash collection.

Depreciation: The gradual reduction in an asset’s value over time. It’s a non-cash expense that affects profit but not cash flow.

Direct Method: A cash flow statement preparation method that lists actual cash receipts and payments, providing clear visibility into cash sources and uses.

Free Cash Flow: Operating cash flow minus capital expenditures. Represents cash available for owners, debt repayment, or reinvestment after maintaining current operations.

HST (Harmonized Sales Tax): The 13% combined federal and provincial sales tax in Ontario. Creates significant cash impacts, especially for businesses with longer collection cycles.

I-N

Indirect Method: A cash flow statement preparation method that starts with net income and adjusts for non-cash items and working capital changes.

Insolvency: The inability of a business to pay its debts as they come due. Requires professional intervention to avoid bankruptcy.

Inventory Turnover: How quickly a business sells and replaces its inventory. Higher turnover generally improves cash flow.

Licensed Insolvency Trustee: A federally regulated professional who helps businesses and individuals deal with debt problems and insolvency procedures.

Liquidity: The ability to meet short-term financial obligations. High liquidity means better cash flow management.

Net Cash Flow: The sum of all cash flows (operating + investing + financing), showing the overall change in cash position.

Net Income: Profit after all expenses and taxes. Different from cash flow because it includes non-cash items like depreciation.

O-Z

Operating Cash Flow Margin: Operating cash flow divided by revenue, expressed as a percentage. Healthy businesses typically maintain margins above 10%.

Payroll: Employee wages and benefits—often the largest fixed expense for Ontario businesses and has a critical impact on the cash position of the business.

Seasonal Variations: Predictable changes in business activity throughout the year that affect the seasonal cash patterns.

Trade Credit: Credit extended by suppliers allowing businesses to purchase goods or services and pay later.

Working Capital: Current assets minus current liabilities. Changes in working capital affects the cash position.

13-Week Rolling Forecast: A detailed cash flow projection covering the next 13 weeks, updated weekly. Essential for short-term cash management.

Types of Cash Flow

Understanding the different types helps you identify where your money is coming from and going to. Each type tells a different story about your business’s financial health.

1. Operating Cash Flow

Operating cash flow represents money generated from your core business operating activities—selling products or services. Cash flow from operating activities is the most important type because it shows whether your business model is generating cash.

Positive operating cash flow means your business operations are generating more cash than they consume. This is essential for long-term sustainability.

Negative operating cash flow indicates your operations are consuming more cash than they generate, which is unsustainable without external funding.

An infographic describing the concept of operating cash flow

2. Investing Cash Flow

Investing cash flow tracks money spent on or received from investing activities in your business’s future. Cash flow from investing activities include:

  • Equipment purchases
  • Property acquisitions
  • Technology investments
  • Sale of business assets

Negative investing cash flow often indicates healthy growth, as you’re investing in your business’s future. However, these investments must be balanced against your ongoing operating cash flow capacity.

3. Financing cash flow

This shows money moving in and out related to funding your business. The most common cash flow from financing activities is:

  • Loan proceeds (positive)
  • Loan repayments (negative)
  • Owner investments (positive)
  • Dividend payments (negative)

4. Free cash flow

Free cash flow is operating cash flow minus capital expenditures. It represents the cash available for owners, debt repayment, or reinvestment after maintaining current operations.

Formula: Free Cash Flow = Operating Cash Flow – Capital Expenditures

Free cash flow is crucial because it shows the cash your business generates after investing in maintaining its productive capacity.

An infographic describing the concept of free cash flow

5. Net Cash Flow

Net cash flow is the sum of all cash flows (operating + investing + financing). It shows the overall change in your cash position over a period.

Positive net cash flow means your cash position improved. Negative net cash flow means your cash position declined.

An infographic describing the concept of net cash flow

Cash Flow Formulas Explained

Understanding how to do the different calculations will give you powerful insights into your business’s financial health.

1. How to Calculate Operating Cash Flow

Direct Method: Operating Cash Flow = Cash Receipts from Customers – Cash Payments to Suppliers and Employees

Indirect Method: Operating Cash Flow = Net Income + Depreciation + Changes in Working Capital

The indirect method is more commonly used because it’s easier to calculate from standard financial statements of the balance sheet, showing the financial position of the business and the income statement, showing the profit or loss for the fiscal period.

2. How to Calculate Free Cash Flow

Basic Formula: Free Cash Flow = Operating Cash Flow – Capital Expenditures

Expanded Formula: Free Cash Flow = Net Income + Depreciation – Changes in Working Capital – Capital Expenditures

Free cash flow is particularly important for business valuation and understanding your company’s ability to generate cash for owners.

3. Calculating Net Cash Flow

Formula: Net Cash Flow = Operating Cash Flow + Investing Cash Flow + Financing Cash Flow

This calculation shows your overall cash position change during a specific period.

Cash Flow Forecasting Techniques

This forecasting predicts future cash positions based on expected receipts and disbursements. Effective forecasting involves:

  1. 13-Week Rolling Forecast: Update weekly, showing details of incoming and outgoing cash for the next 13 weeks
  2. Monthly Forecast: Broader view covering 12-18 months
  3. Scenario Planning: Best case, worst case, and most likely scenarios
  4. Key Forecasting Steps:
  • Estimate sales based on historical data and market conditions
  • Project collection timing based on customer payment patterns
  • Schedule known expenses (payroll, rent, loan payments)
  • Include variable expenses tied to sales levels
  • Account for seasonal variations
  • Update regularly with actual results

Cash Flow Statements

Cash flow statements provide a formal record of your business’s cash movements, offering crucial insights into financial health and operational efficiency.

Direct Method

The direct method lists actual cash receipts and payments:

Cash Inflows:

  • Collections from customers
  • Interest received
  • Other operating receipts

Cash Payments:

  • Payments to suppliers
  • Employee wages
  • Interest paid
  • Tax payments

The direct cash flow statement method provides clear visibility into cash sources and uses, making it easier to identify improvement opportunities.

Indirect Method

The indirect method starts with net income and adjusts for non-cash items:

  1. Starting Point: Net Income
  2. Add Back: Depreciation, amortization, losses on asset sales
  3. Subtract: Gains on asset sales
  4. Adjust for Working Capital Changes: Changes in accounts receivable, inventory, and accounts payable.

Most businesses use the indirect cash flow statement method because it’s easier to prepare from existing financial statements.

Differences Between Cash Flow and Profit

Understanding the difference between cash flow and profit is crucial for business survival:

Profit (Net Income):

  • Includes non-cash items like depreciation
  • Uses accrual accounting (revenue recorded when earned, expenses when incurred)
  • Can be positive while cash flow is negative
  • Disclosed in the income statement

Cash flow

  • Shows actual cash movements
  • Reflects the timing of cash receipts and payments
  • Can be positive while showing accounting losses
  • Does not include any accrual accounting items

Real Example: A Mississauga manufacturing company showed $50,000 quarterly profit but had negative $25,000 cash flow because customers took 90 days to pay while suppliers required 30-day payment terms.Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

Significance of Cash Flow Analysis

Cash flow analysis provides insights that profit analysis alone cannot offer, making it essential for business decision-making.

Insights into Financial Health

Cash flow analysis reveals:

  • Operational efficiency: How well your business converts sales to cash
  • Liquidity position: Your ability to meet short-term obligations
  • Growth sustainability: Whether growth is self-funding or through external financing activities
  • Debt capacity: How much additional debt your business can support
  • Dividend capacity: How much cash is available for owner distributions

Identifying Investment Opportunities

Strong cash flow analysis helps identify:

  • Expansion opportunities: When you have excess cash for growth
  • Efficiency improvements: Areas where cash flow can be optimized
  • Asset investments: Timing for equipment or facility upgrades
  • Market opportunities: When you can invest in new markets or products

Regular cash flow analysis also helps you avoid overextending during good times and prepare for downturns.

Managing Cash Flow

Effective cash flow management requires different strategies for different business types and situations.

Strategies for Individuals

For sole proprietors and individual business owners:

  • Separate Business and Personal Finances: Maintain separate accounts to track business cash flow accurately
  • Pay Yourself a Salary: Regular draws help predict cash needs
  • Build Personal Emergency Fund: Separate from business reserves
  • Plan for Tax Payments: Set aside money for quarterly tax obligations

Strategies for Businesses

  • Optimize Inventory Management:
  • Manage Payables Strategically:

Cutting Expenses and Cost Management

  • Fixed Cost Reduction:
  • Variable Cost Optimization:

Real Example: A Toronto wholesaler reduced monthly expenses by renegotiating its premises lease terms and switching to more efficient suppliers.

Optimizing Credit Utilization

  • Supplier Credit:

Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

Utilizing Cash Flow Analysis Tools

Modern technology offers powerful tools for cash flow management and analysis.

Cash Flow Software Options

The Business Development Bank of Canada (BDC) has compiled a listing titled Free and low-cost accounting and invoicing software. They identify 15 different software packages that can fulfill all of your accounting and financial management needs, including the preparation of the Statement of Cash Flows.

Key Features to Look For:

  • Real-time cash position monitoring
  • Automated forecasting capabilities
  • Integration with bank accounts
  • Customizable reporting
  • Mobile accessibility

Benefits and Limitations

Benefits of Cash Flow Tools:

  • Automation: Reduces manual work and errors
  • Real-time visibility: Instant access to cash position
  • Forecasting accuracy: Better predictions based on historical data
  • Scenario planning: Ability to model different situations
  • Integration: Connects with banking and accounting systems

Limitations to Consider:

  • Cost: Quality tools require investment
  • Learning curve: Staff training may be required
  • Data quality: Tools are only as good as the input data
  • Complexity: Some tools may be overly complex for small businesses

FREE OFFER: We have put together a basic 13-week cash flow projection in Google Sheets format. It can be either transferred to your Google Drive or downloaded in Excel format for your use. If you would like a copy of it, please tell our AI financial coach, Fiona Ledger, that you would like a copy of our 13-week cash flow projection template and also provide your name and email address and it will be sent to you.

Ontario-Specific Cash Flow Challenges

Ontario businesses face unique challenges that require targeted solutions:

  • HST Management: The 13% HST creates significant cash impacts, especially for businesses with longer collection cycles. Planning for HST payments is crucial.
  • Seasonal Variations: Many Ontario businesses experience significant seasonal fluctuations, requiring careful cash planning for slow periods.
  • Supply Chain Costs: Rising transportation and logistics costs affect cash timing and amounts.
  • Labour Costs: Minimum wage increases and benefit costs impact cash predictability.
  • Energy Costs: Fluctuating energy prices affect operational cash, especially for manufacturing businesses.

Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

Warning Signs of Cash Flow Problems

Recognizing early warning signs helps prevent cash crises:

  • Operational Indicators:
  • Financial Ratio Warnings:
  • Behavioural Changes:

Professional Help for Cash Flow Problems

Some cash problems require professional intervention beyond what business owners can handle alone.

When to Seek Help:

  • Consistently negative operating cash flow
  • Inability to meet payroll or critical payments
  • Creditor pressure and collection actions
  • Need for formal debt restructuring
  • Considering business closure due to cash issues

How A Licensed Insolvency Trustee Can Help:

  • Cash flow analysis: Comprehensive review of your financial situation
  • Debt restructuring: Formal proposals to creditors
  • Creditor negotiations: Professional representation in discussions
  • Business reorganization: Structured approach to financial recovery
  • Insolvency procedures: When necessary, formal bankruptcy protection, financial restructuring or liquidation processes

Real Success Story: A Hamilton company with annual cash deficits worked with our team to restructure supplier payments, implement better collection procedures, and negotiate with creditors through a formal financial restructuring process. Within six months, they achieved positive cash balances and avoided bankruptcy.Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

Building Long-Term Cash Flow Resilience

Surviving immediate cash problems is just the beginning. Building long-term resilience requires systematic changes:

Diversification Strategies:

  • Multiple revenue streams
  • Diversified customer base
  • Various supplier relationships
  • Multiple financing sources

Operational Improvements:

  • Efficient processes and systems
  • Strong financial controls
  • Regular performance monitoring
  • Continuous improvement culture

Financial Planning:

  • Regular cash forecasting
  • Scenario planning and stress testing
  • Emergency reserve building
  • Strategic investment planning

Government Resources and Support

Ontario and federal governments offer various programs to help businesses with cash challenges:

Ontario Programs:

Federal Programs:

Accessing Support:

  • Contact local economic development offices
  • Work with business advisors
  • Consult with accountants and lawyers
  • Engage with industry associations

Taking Action: Your Cash Flow Recovery Plan

If you’re facing cash challenges, here’s your action plan:

Immediate Steps (Next 7 Days):

  1. Calculate your current cash position
  2. Create a 13-week cash flow forecast
  3. Contact customers with outstanding invoices
  4. Review and postpone non-essential expenses
  5. Communicate with key suppliers about payment timing

Short-Term Actions (Next 30 Days):

  1. Implement automated invoicing systems
  2. Negotiate extended payment terms with suppliers
  3. Explore alternative financing options
  4. Conduct a comprehensive expense audit
  5. Seek professional advice if problems persist

Long-Term Strategy (Next 90 Days):

  1. Develop comprehensive cash management systems
  2. Build emergency cash reserves
  3. Diversify revenue streams
  4. Strengthen customer relationships
  5. Create contingency plans for various scenarios

Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

Frequently Asked Questions About Cash Flow

General Cash Flow Questions

Q: What’s the difference between cash flow and profit?

A: This is the most common confusion I see among Ontario business owners. Profit is an accounting measure that includes non-cash items like depreciation and uses accrual accounting principles. Cash flow shows actual money moving in and out of your business.

Q: How much cash should my business keep on hand?

A: Most Ontario businesses should maintain 3-6 months of operating expenses in cash reserves. However, this depends on your industry, seasonality, and revenue predictability. Seasonal businesses like landscaping or retail may need larger reserves to cover slow periods.

Q: How often should I review my cash flow?

A: I recommend weekly cash flow reviews for most businesses, with daily monitoring during tight periods. Monthly reviews aren’t frequent enough to prevent cash crises. Use a 13-week rolling forecast that you update weekly.

Q: Can a profitable business go bankrupt?

A: Absolutely. I’ve seen many profitable Ontario businesses fail because they couldn’t manage cash flow. If you can’t pay employees or suppliers when payments are due, profitability won’t save you. This is why cash management is more critical than profit management for business survival.

Cash Flow Forecasting

Q: What’s the best forecasting method for small businesses?

A: Start with a 13-week rolling forecast that you update weekly. This provides enough detail for immediate planning while being manageable for small business owners. Include three scenarios: best case, worst case, and most likely.

Q: How accurate should my cash flow forecasts be?

A: Aim for 85-90% accuracy in the first four weeks, 75-80% accuracy for weeks 5-8, and 70% accuracy for weeks 9-13. Perfect accuracy isn’t possible, but consistent forecasting improves your predictions over time.

Q: What happens if my forecast is consistently wrong?

A: Regular forecast errors indicate problems with your assumptions or process. Common issues include unrealistic sales projections, poor understanding of collection timing, or inadequate expense tracking. Review your historical data and adjust your forecasting methods.

Managing Cash Flow Problems

Q: My business has seasonal cash flow problems. What should I do?

A: Seasonal businesses need specialized cash management. Build cash reserves during strong seasons, establish seasonal credit lines, consider factoring receivables, and negotiate favourable payment terms with suppliers during the off-season. Many successful Ontario businesses use these strategies to smooth seasonal fluctuations.

Q: When should I seek professional help for cash flow problems?

A: Don’t wait until you’re missing payroll or facing creditor pressure. Seek help when you notice consistent negative operating cash, increasing reliance on credit lines, or difficulty making routine payments. Early intervention provides more options and better outcomes.

Q: Can I fix cash flow problems without borrowing money?

A: Often, yes. Many cash problems stem from poor collection practices, inefficient inventory management, or suboptimal payment timing. Before borrowing, try accelerating collections, optimizing inventory levels, and negotiating better payment terms with suppliers.

Collection and Payment Management

Q: How can I collect payments faster from customers?

A: Implement several strategies: invoice immediately upon delivery, offer early payment discounts (2/10 net 30), use automated collection systems, require deposits for large orders, and maintain clear payment terms. Consistent follow-up on overdue accounts is crucial.

Q: Should I offer early payment discounts?

A: Early payment discounts can improve cash flow, but calculate the true cost. A 2% discount for payment within 10 days instead of 30 days equals a 36% annual interest rate. Only offer discounts if the improved cash flow justifies the cost.

Q: How should I handle customers who consistently pay late?

A: Implement a progressive collection process: friendly reminders, formal notices, phone calls, and ultimately, collection agencies or legal action. Consider requiring cash on delivery or deposits from chronic late payers.

Financial Management

Q: What’s the most important cash flow metric to track?

A: Operating cash flow is the most critical metric because it shows whether your core business generates cash. If operating cash flow is consistently negative, you have a fundamental business model problem that needs immediate attention.

Q: How do I calculate my cash conversion cycle?

A: Cash Conversion Cycle = Days Sales Outstanding + Days Inventory Outstanding – Days Payable Outstanding. A shorter cycle means faster cash conversion. Most businesses should aim to minimize this cycle.

Q: Should I use debt to solve cash flow problems?

A: Debt can provide temporary relief but shouldn’t be your primary solution. Use debt strategically to bridge temporary gaps or fund growth that will improve cash flow. Don’t use debt to mask fundamental business problems.

Emergency Situations

Q: What should I do if I can’t make payroll?

A: This is a serious situation requiring immediate action. Contact your bank about emergency credit, consider factoring receivables, speak with employees about temporary arrangements, and seek professional help immediately. Don’t ignore the problem—it won’t resolve itself.

Q: When should I consider bankruptcy or insolvency procedures?

A: Consider formal insolvency procedures when you consistently cannot pay debts as they come due, creditors are taking legal action, or you’re facing business closure. A Licensed Insolvency Trustee can help you understand your options, which may include restructuring rather than bankruptcy.

Q: Can a Licensed Insolvency Trustee help before I’m insolvent?

A: Absolutely. Licensed Insolvency Trustees provide advisory services for businesses facing financial difficulties. We can help with cash flow analysis, creditor negotiations, and business restructuring to avoid insolvency. Early intervention often prevents bankruptcy.

Conclusion: Master Your Cash Flow, Secure Your Future

Cash management isn’t just about survival—it’s about creating the financial foundation for business growth and success. The Ontario business environment is challenging, but with proper cash management, your business can not only survive but thrive.

As a Licensed Insolvency Trustee who has helped many Ontario businesses overcome cash challenges, I’ve seen that businesses with committed owners who implement systematic cash management can overcome even severe financial difficulties.

The key is understanding your cash patterns, implementing proven management strategies, and seeking professional help when needed. Your business represents years of hard work and investment—don’t let cash problems destroy what you’ve built.

Remember, cash problems are temporary and solvable with the right approach. The businesses that succeed are those that take decisive action early and implement systematic improvements to their cash management.

If you’re struggling with business cash flow and debt issues, don’t wait for the situation to worsen. The key is to stay informed, act decisively, and seek professional help when needed. Whether you’re looking to grow your business or navigate financial difficulties, having the right support makes all the difference.

As someone who has helped many Canadian businesses and business owners, I’ve seen companies survive and thrive even in the toughest times. The businesses that succeed are those that face reality honestly, adapt quickly, and aren’t afraid to ask for help when they need it.

If your business is facing financial challenges, don’t wait until it’s too late. Early intervention provides more options and better outcomes. Contact Ira Smith Trustee & Receiver Inc. today to discuss your situation confidentially and explore your options.

You’re not alone in this. There’s a path forward, and it starts with reaching out for the right kind of help. Take that step—you deserve it. If you’re a GTA resident dealing with overwhelming debt, don’t wait for your credit situation to get worse. As a licensed insolvency trustee serving Toronto, Mississauga, Brampton, Markham, and surrounding areas, I’m here to help you understand your options.

Free consultation available:

  • No obligation to proceed
  • Complete review of your Canadian business debt and credit situation
  • Practical next steps you can take immediately

Remember: Your current financial situation doesn’t define your future. With the right help and information, you can overcome both debt challenges and credit score problems.

As a licensed insolvency trustee serving the Greater Toronto Area, I encourage consumers and business owners to view financial difficulties not as failures but as challenges that can be addressed with proper guidance. By understanding the warning signs of insolvency and seeking professional advice early, many people and businesses can find a path forward – whether through restructuring, strategic changes, or in some cases, an orderly wind-down that protects their future opportunities.

Remember: The earlier you seek help for company insolvency concerns, the more options you’ll have.

If you or someone you know is struggling with too much debt, remember that the financial restructuring process, while complex, offers viable solutions with the right guidance. As a licensed insolvency trustee serving the Greater Toronto Area, I help Canadian entrepreneurs understand their options and find a path forward during financial challenges.

At the Ira Smith Team, we understand the financial and emotional components of debt struggles. We’ve seen how traditional approaches often fall short in today’s economic environment, so we focus on modern debt relief options that can help you avoid bankruptcy while still achieving financial freedom.

The stress of financial challenges can be overwhelming. We take the time to understand your unique situation and develop customized strategies that address both your financial needs and emotional well-being. There’s no “one-size-fits-all” approach here—your financial solution should be as unique as the challenges you’re facing.

If any of this sounds familiar and you’re serious about finding a solution, reach out to the Ira Smith Trustee & Receiver Inc. team today for a free consultation. We’re committed to helping you or your Canadian company get back on the road to healthy, stress-free operations and recover from financial difficulties. Starting Over, Starting Now.

The information provided in this blog is intended for educational purposes only. It is not intended to constitute legal, financial, or professional advice. Readers are encouraged to seek professional advice regarding their specific situations. The content should not be relied upon as a substitute for professional guidance or consultation. The author, Ira Smith Trustee & Receiver Inc., and any contributors do not assume any liability for any loss or damage.Diverse business team celebrating successful cash flow turnaround while reviewing positive financial charts in Ontario office conference room

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Brandon Blog Post

COMPANY RESTRUCTURING PROCESS CASE STUDY: HOW WE USED BUSINESS RESTRUCTURING IN CANADA TO SAVE THE BUSINESS AND JOBS

2

Company restructuring process: Introduction

Over the last two weeks, we have provided you with real case studies from our files. This week’s case study is about our involvement with a company restructuring process so its business could continue to serve its clients and maintain most of the jobs.

Two weeks ago we described a personal insolvency case study, CLAIM BANKRUPTCY IN ONTARIO CASE STUDY: SHE REALLY WANTED TO BUT WE STOPPED HER AND SOLVED HER PROBLEMS, was about the surgeon who became insolvent because of a failed business venture and a divorce. The events leading up to the doctor’s insolvency convinced her that she had to go bankrupt. We then described the steps we took to restructure her affairs so she could avoid bankruptcy. She completed a successful Proposal under the Bankruptcy and Insolvency Act (Canada). More importantly, she regained her confidence, we eliminated her pain points and she is once again thriving emotionally, physically and financially.

Last week, we described a situation where we used our skill set in a different way. In our case study, COURT APPOINTED ESTATE TRUSTEE CASE STUDY: IF IT WAS EASY YOU WOULDN’T NEED US, we described how we ended a war between the two beneficiaries under a Will and monetized the assets for their benefit. In that situation, the Court appointed us as the court appointed estate trustee.

Company restructuring process: The social media agency

The company was a social media agency. Their clients were some of the largest household names in North America. The company made sure that their clients’ websites were eye-catching, technologically advanced using leading search engine optimization (SEO) and search engine marketing (SEM) techniques. In short, their clients had to show up on page 1 of an online search and that their websites were eye-popping and functional. The company was a Canadian and North American leader.

Company restructuring process: Life got in the way

The sole shareholder and Director experienced some health issues with a family member; that required her attention. She was tending to that emergency and it took her away from the business for lengthy periods of time. Experienced senior staff ran the business in her absence. The entrepreneur felt she could deal with business matters by telephone. They established a process where she signed documents and cheques prepared by staff members using couriers.

Company restructuring process: Senior staff were not trustworthy

WRONG!! Although she trusted the senior staff, they turned out not to be trustworthy. They made mistakes and assured the owner that the documents and cheques they prepared were correct.

They also provided her status reports assuring her that all client activities and projects were all on schedule. The reality was that certain senior staff were plotting to establish their own agency, to steal clients. The sole Director felt something was not right, but she could not pinpoint from afar what the issues were. She returned to the office and discovered that her worst fears were her new reality.

Company restructuring process: How bad was it?

Things were very bad. Billings were way behind. Cash flow had dried up. As a result of the lack of cash flow, the company was now behind in rent and had collected but did not remit source deductions totalling over $300,000. The unremitted source deductions formed a trust claim over all the company’s assets, ahead of the company’s bank. Learning all this information made the bank very uneasy and unwilling to lend any more money.

Company restructuring process: The short-term steps in financial restructuring

The sole Director and shareholder of the company contacted us. She was operating in panic mode. We assessed the situation. Our preliminary assessment was that catching up on the billings and the clients paying them in the normal course, good cash flow would return. There was also a good book of projects to start on; just not as many as normal. Thankfully, no clients had left yet.

The short-term plan we developed had 7 steps:

  1. Fire the staff involved in the attempt to start-up their own firm and steal clients. Pay their normal wages and vacation pay, but not pay in lieu of notice.
  2. File immediately a Notice of Intention To Make a Proposal (NOI) to invoke the stay of proceedings (Stay Period) so that no creditor could take action against the company.
  3. Immediately bill all unbilled projects and begin collection efforts on any outstanding invoices.
  4. Reach out to all major clients to reassure them that the entrepreneur was in control after returning from the family emergency and that she would personally be supervising all work performed.
  5. Prepare a crisis cash flow model that thankfully showed that the company could cash flow itself since the amounts owing to the unsecured creditors was not caught in the restructuring.
  6. The company required fresh capital. Luckily, the entrepreneur had enough funds to inject.
  7. Meet with the company’s banker to explain the situation and share the emergency cash flow to show that the company did not need any new funds from the bank and that the principal was going to inject the temporary funds necessary. This gave the banker the assurance that the bank line would not be pressed any further, and that the entrepreneur was willing to put her money where her mouth was.

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Company restructuring process: The long-term plan

Now that the situation was stabilized, we worked with the company to look at longer term restructuring needs. It needed a business debt restructuring process. We determined that the company had too much space. As it did not need to immediately replace the terminated staff, it now did not need as much space. Certain space could be given up without affecting the main space and the business.

The landlord of course was not happy about this, but was willing to work with the company. If the landlord was not cooperative, the backup plan was to repudiate the unnecessary space through the formal restructuring plan.

The terminated employees retained legal counsel, who made himself known. Various issues arose from this. Were they going to seek leave of the bankruptcy court to launch litigation for damages against the company? What counterclaim could the company prove? Should we agree to attempt to value what claims they may have without litigation and include them in the restructuring plan?

Company restructuring process: The need for more time

Upon the filing of the NOI, the company obtained a first 30 day stay where its creditors could not pursue it and to file the real restructuring proposal. The company had to run for at least a few weeks to assess if the real performance was similar to the cash flow forecast developed on day 1.

Therefore, the company’s lawyers went to bankruptcy court to seek a 45 day extension for the company to file its bankruptcy protection restructuring plan. As Trustee, we had to prepare and file our report with the court to attest to the fact that:

  1. an extension of the Stay Period is required to enable the company to continue to run in the ordinary course and complete its restructuring proposal;
  2. the company continues to act in good faith and with due diligence; and
  3. no creditor would be materially prejudiced by the extension of the Stay Period.

The Court granted the extension for this company restructuring process.

Company restructuring process: The corporate debt restructuring process

We could now finish the real corporate restructuring proposal through this bankruptcy protection process. Given the unknown of the final valuation of the terminated employees’ claims, if any, we had to build in further protection for the company. We decided that the company’s bankruptcy protection plan would be what is known as a “basket proposal”. The amount of funds available for the unsecured creditors would be a fixed amount. So, whatever the claims ended up being, the size of the pot never changed.

Under the bankruptcy laws in Canada for a corporation undergoing a corporate restructuring, we had to ensure that there were sufficient funds for the unsecured creditors to share in “the pot”. The amount had to be realistic, to get the required majority of unsecured creditors voting in favour of the corporate restructuring plan. We also had to ensure that the bank was not being compromised in the proposal and that we communicated that clearly to the bank.

Company restructuring process: The government trust claim

As stated above, the unremitted source deductions were a trust claim. The restructuring bankruptcy laws in Canada state that such a claim has to be repaid in full within 6 months of Court approval of the restructuring proposal. We revisited the company’s cash flow. Although the company was on track, over the next year, money was needed to reinvest in the business.

The entrepreneur had no more money from her own resources. Therefore, after allowing for operations and the payment of the past unremitted source deduction amount of about $300,000, we could only offer the unsecured creditors roughly 5 cents on the dollar of the proven claims from future operations. The company promised to pay that amount within 6 months of retiring the government trust claim amount. So, within 1 year of Court approval, the unsecured creditors would get their money from the corporate restructuring plan.

Company restructuring process: Solving the terminated employee claims

Seeing this, the terminated employee group did not wish to spend funds on litigation, only to receive 5% of whatever claim they may have from the restructuring plan. We ended up agreeing to a very modest amount to represent their claims in the proposal.

The meeting of creditors was held and we obtained the required majority of creditors voting in favour of the business restructuring proposal. The creditors realized it was a better outcome than if they voted the company into bankruptcy. They voted in favour of the company restructuring process. We then obtained the necessary Court approval.

Company restructuring process: The result

The company turned its operations around. It survived the coup by the terminated employees. The company produced enough cash profits to retire the government trust claim debt within 6 months of court approval. It also paid the proposal fund amount to us as Trustee on time, to be distributed to the unsecured creditors.

The company successfully restructured and operated profitably afterwards. The entrepreneur was able to sell her company several years later and retire.

Company restructuring process: The financial restructuring process

The financial restructuring process is complex. The Ira Smith Team understands how to do a complex corporate restructuring. However, more importantly, we understand the needs of the entrepreneur. You are worried because your company is facing significant financial challenges. Your business provides income not only for your family. Many other families rely on you and your company for their well-being.

The stress placed upon you due to your company’s financial challenges is enormous. We understand your pain points. We look at your entire situation and devise a strategy that is as unique as you and your company’s problems; financial and emotional. The way we dealt with this problem and devised a corporate restructuring plan, we know that we can help you and your company too.

We know that companies facing financial problems need a realistic lifeline. There is no “one solution fits all” approach with the Ira Smith Team. That is why we can develop a company restructuring process as unique as the financial problems and pain it is facing. If any of this sounds familiar to you and you are serious in finding a solution, contact the Ira Smith Trustee & Receiver Inc. team today.

Call us now for a free consultation. We will get your company back on the road to healthy stress free operations and recover from the pain points in your life, Starting Over, Starting Now.

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company restructuring process
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