BMO Archives - Ira SmithTrustee & Receiver Inc.

Sears Canada is closing: Introduction

It is the end of a Canadian retail symbol. Sears Canada is closing every one of its remaining 130 stores. After 65 years of business in Canada, Sears Canada is closing.

On Friday, October 13, 2017, the Ontario Superior Court of Justice Commercial List, under the Sears Canada CCAA process, issued the liquidation order. The final Sears Canada liquidation sale will begin and then the final Sears Canada stores closing happens. The reason for this is because there were no practical Sears Canada bids for the Court to consider from the entire bid process. The only alternative was complete liquidation. So the Court has now ordered that Sears Canada is closing.

Sears Canada is closing: I hate to say I told you so, but on June 21, 2017…

I gave the history of Sears Canada in my June 21, 2017 vlog, SEARS CANADA CLOSING DOWN: THE SEARS CANADA NEWS RELEASE LEADS ME TO THIS CONCLUSION. I also talked about the problems today in the North American retail industry and provided my personal belief that:

“Sears Canada are as good as finished. It is just currently an issue of time before the last pieces are marketed and sold.”

So, that we now know Sears Canada is closing is not a surprise to me or my readers.

Sears Canada is closing: I hate to say I told you so, but on August 2, 2017…

In my August 2, 2017 vlog, SEARS CANADA NEWS TODAY: ARE THEY SABOTAGING THEIR OWN RESTRUCTURING?, I talked about the public backlash at that time. I spoke about the social media campaign against the Sears Canada key employee retention program (KERP) proposed payments to senior management.

This KERP program implementation happened while the ordinary Sears Canada employees and retirees were being hurt. They knew they were not going to receive all of their benefits and pension payments or any severance or termination pay.

I then provided my personal assessment that:

“You must wonder if Sears Canada really wants to restructure, or if they are just liquidating their inventory. They are also trying to sell whatever other assets they can. If it was a true restructuring, you would think that senior management would want to see more customers who would be loyal to (the new) Sears Canada when it would exit bankruptcy protection.”

We now see that there is no possibility of restructuring. Just a Sears Canada liquidation and then Sears Canada is closing. I am proud of my professional opinions. However, it gives me no joy to see that the remaining 12,000+ Sears Canada employees will for sure now end up on the Sears Canada list of creditors.

Sears Canada is closing: I hate to say I told you so, but on September 27, 2017…

In my September 27, 2017 vlog, “TORONTO BUSINESS BANKRUPTCY PROTECTION: NDP WANTS FEDERAL INSOLVENCY LAWS CHANGED SO THERE IS PENSION PLAN SECURITY WHEN FINANCIALLY TROUBLED BUSINESSES FAIL”, I told you about Hamilton Mountain MP Scott Duvall. He is the New Democrats’ pension plan critic. He said that he will present a private member’s bill to secure employees’ pension plans and benefits. His bill will also pressure business to offer termination or severance pay, prior to paying secured lenders.

Mr. Duvall anticipated that Sears Canada is closing. We will have to see if his effort gets any traction.

sears canada is closing

Sears Canada is closing: The liquidation agreement

The Company intends to begin the liquidation sales by today. So you’re going to see offers at existing Sears Canada stores. Many of the store employees will keep their job during the liquidation. However, most of the 800 or so staff members at Sears head office in Toronto have now been let go.

Sears Canada became part of an Agency Arrangement with a legal joint venture. It consists of:

Gordon Brothers Canada ULC;
Merchant Retail Solutions ULC (collectively, with Tiger Capital Group, LLC and GA Retail Canada ULC.

The liquidation agreement dated October 7, 2017 has arisen from the solicitation procedure. BMO Nesbitt Burns Inc. (“BMO”), the Sears Canada financial advisor, obtained proposals from 7 prospective liquidators. The liquidation proposals were to help the Sears Canada Group with liquidating the inventory, furniture, fixtures and equipment remaining throughout Canada.

Sears Canada is closing: How the liquidation will work

The liquidation is to begin no later than October 19, 2017. The liquidation sales will continue for 10 to 14 weeks. The outside day for finishing the liquidation sale right now is January 21, 2018.

The liquidation will take place at all remaining Sears Canada full-line and home store locations. It may also happen at some of the Sears Canada distribution centres. Sears Canada will receive a guaranteed minimum recovery of:

83% of the cost value of the inventory included in the liquidation sale at the full-line stores; and
52.5% of the cost value of the inventory included in the liquidation sale at the Sears Home stores, subject to certain exceptions.

You may be able to snap up some bargains to put under your Christmas tree as Sears Canada is closing.

Sears Canada is closing: The honouring of Sears Canada gift cards, gift certificates, merchandise credits

Although Sears Canada is closing, gift cards and certificates and merchandise credits are honoured. No gift cards or certificates will be sold. Returns will not be allowed when it comes to any kind of goods offered throughout this Sears Canada liquidation process or the liquidation approved earlier by the Court on July 18, 2017. The Company will then have a time period to clean up and vacate the stores while Sears Canada is closing.

Sears Canada is closing: A Sears Canada warranty won’t be honoured

As far as warranty claims, if the warranty is from a third-party, then you may claim on any warranty for a product purchased at Sears. If it is a Sears Canada warranty, then you are out of luck. That warranty is now worthless because Sears Canada is closing.

Is your business showing early warning signals of financial problems? Are you scared that it too may have its own “Sears Canada is closing” scenario?

If you’re trying to find a way to reorganize your company’s financial debt, call Ira Smith Trustee & Receiver Inc. Don’t wait until it is too late and corporate bankruptcy is the only answer. If we meet with you early enough, we can develop a Sears Canada chapter 11 like restructuring and turnaround plan. The plan will be to save your company and the jobs of many people. It does not have to end in a “Sears Canada is closing” scenario.

Our technique for every person is to develop an outcome where Starting Over, Starting Now happens, beginning the minute you stroll in the door. You’re just one call away from taking the essential action steps to get back to leading a healthy and balanced stress and anxiety free life.

sears canada is closing

Bank staff sales targets: Introduction

All hell broke loose when the CBC’s Go Public exposed a wide-spread banking problem – bank staff sales targets. The report stated that tellers try to meet their bank staff sales goals by signing customers up for products and/or services that they may not need.

Bank staff sales targets: It isn’t just one bank!

Although this article focused on the employees of one Canadian Chartered Bank who initially came forward to Go Public, the problem caused by bank teller sales goals is rampant across the banking industry and has been for some time. And, in fact it’s a badly kept secret that this is a common practice at every bank.

After the story broke, employees from all five of Canada’s big banks came forward to Go Public with stories of how they are required to up sell, trick and even lie to customers to meet unrealistic sales targets and keep their jobs.

Bank staff sales targets: Meet the sales goals or get written up, or worse

This isn’t just hearsay or a smear campaign against the banking industry; documents obtained by Go Public show tellers who fail to reach their sales goals are called “underperformers” and placed on a “Performance Improvement Plan”. This Plan involves daily coaching and monitoring by managers.

If sales performance doesn’t improve, warnings are given to underperforming employees that “employment could be terminated.” Approximately 1,000 emails from RBC, BMO, CIBC, TD and Scotiabank employees described the pressures they were under to meet sales revenue targets while being monitored weekly, daily or hourly. The message was loud and clear – it doesn’t matter how you hit your numbers as long as you do.

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Bank staff sales targets: Who is most at risk from these sales tactics?

Unfortunately, as with most financial schemes, the most vulnerable are the ones most at risk from these bank teller sales targets. Seniors and new immigrants are most likely to believe advice from their bank without further analysis. However, in our increasing common sales culture, we’re all at risk. After all, if you can’t trust your own bank to manage your money, who can you trust?

Bank staff sales targets: What should consumers do to protect themselves?

The sad truth is that you can no longer assume that your bank is your trusted financial advisor and has your best interests at heart. Consumers need to be vigilant. If a teller or a financial services advisor recommends a product or service ask questions:

How much does it cost?
What are the fees?
Why do I need it?
What will the financial benefit be to me?

Bank staff sales targets: Just say no

Very importantly, consumers need to learn how to say no. Don’t be bullied into signing up for products and/or services that you don’t need because of bank staff sales targets. Clearly there needs to be more regulation in the banking industry and hopefully there is an investigation underway.

If you are experiencing debt issues for any reason please come to a professional trustee. We’re strictly licensed and we can’t profit from giving bad advice. The Ira Smith Team is here to help. Our commitment to you is to bring value added solutions that fit your unique issues and circumstances. Contact us today and Starting Over, Starting Now you can conquer debt.