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LAURENTIAN UNIVERSITY SUDBURY: AUDITOR GENERAL ONTARIO LAURENTIAN UNIVERSITY TERRIBLY SCATHING INTERIM REPORT ISSUED

Laurentian University Sudbury: About Laurentian University

I have been following the attempt by Laurentian University Sudbury to restructure under the Companies’ Creditors Arrangement Act (CCAA). As notable events occur, I write a blog about this Northern Ontario institution and try to relate the restructuring issues in a way that every entrepreneur can relate to and hopefully, use some of the principles in their own financial management toolbox.

My last Brandon’s Blog on the Laurentian University Sudbury CCAA proceedings was December 6, 2021, and it is titled: LAURENTIAN UNIVERSITY UPDATE: LAURENTIAN UNIVERSITY SPECIAL AUDIT SIMPLY NOT GOING WELL.

In that Brandon’s Blog, I provided an update on Laurentian University Sudbury‘s disagreement with the Office of the Auditor General of Ontario (AGO) over the information and documents the Auditor General was requesting access to.

The AGO recently released its scathing April 2022 interim report titled “Preliminary Perspective on Laurentian University”. Here, in this Brandon’s Blog, I describe the findings of this report. I believe this is very instructive for all entrepreneurs not to ignore danger signals in their business.

An ugly stain for years to come: Laurentian University Sudbury students, staff reeling from cuts

Laurentian University Sudbury filed for creditor protection under the CCAA on February 1, 2021 in the Ontario Superior Court of Justice (Commercial Division), becoming the first public university in Canada to take such action. Laurentian University Sudbury held discussions with its students, faculty, other staff, trade suppliers, research-granting agencies and donors after the issuance of the court order approving the Laurentian University Sudbury CCAA filing. Laurentian needed to make drastic changes if it was to survive going forward. It is the extent of the changes that shocked students, faculty and the local mining industry community resulting in many saying that this will be an ugly stain on the institution for years to come.

Laurentian University Sudbury has closed 38 English-language undergraduate programs and 27 French-language undergraduate programs. This represents a decrease of 39% in the undergraduate programs, be it an English, French or bilingual programs offered as of February 1, 2021. This impacted approximately 772 undergraduate students (557 in English language programs and 215 in French-language programs). In addition, Laurentian closed 11 graduate programs (4 in French; 7 in English).

It follows that if programs are being cut, then teaching costs and other staff costs also need to be reduced. At the start of the CCAA proceedings, around 612 employees were unionized, including both faculty and other staff. The faculty’s union was the Laurentian University Faculty Association (LUFA). Many faculty members had tenure at Laurentian University Sudbury.

After taking part in insolvency negotiations and mediation in an accelerated process, LUFA and Laurentian came to a new agreement on labour terms including job losses. Since academic programs were cut, faculty cuts had to follow. The new agreement calls for a five-year term expiring on June 30, 2025. It eliminates 116 full-time faculty and 42 non-faculty positions.

Furthermore, those faculty and staff who were not dismissed will experience salary reductions. All faculty, whether they were dismissed or not, will have cuts to their pension benefits. That is why everyone affected was reeling from the cuts.

laurentian university sudbury
laurentian university sudbury

Laurentian University Sudbury: Auditor General’s Office Continues to Work for the Legislature and Ontarians

The Standing Committee on Public Accounts (Committee) of the Ontario Legislative Assembly unanimously passed a motion on April 28, 2021, requesting that the AGO conduct a special money audit on Laurentian University Sudbury’s operations for the 2010-2020 period. The Committee indicated that it wanted the AGO to audit Laurentian University Sudbury due to the many years of financial difficulties the institution has faced.

The Committee said that it wanted the AGO to look into what caused Laurentian to go into the CCAA process, figure out what happened, and learn from it so that something similar doesn’t happen at another academic institution.

Instead of cooperating with the AGO audit, the Laurentian President and Board of Governors, guided by external legal counsel, took unprecedented measures to restrict the AGO’s access to Laurentian’s information claiming solicitor-client privilege on many documents. Even non-privileged information was difficult to obtain.

The senior university administrators put in place protocols that made it difficult for staff to speak freely or provide unfettered access to financial documents and information without fear of reprimand. These restrictive protocols created a culture of fear amongst the university and its staff surrounding interactions with the AGO, putting further pressure on the university. What’s more, the AGO faced an unprecedented legal pushback.

Despite these challenges, the AGO pushed forward with its work. Thanks to the Legislature’s efforts, the AGO was eventually given access to thousands of university documents and emails. However, its ability to communicate freely with certain past and present staff members remains difficult. The delays have meant that the AGO has continued to receive and review information from Laurentian University Sudbury into this month. Eventually, the AGO lost the privileged documents, litigation privilege and settlement privilege fights in the Ontario Superior Court of Justice.

Here are the main findings of the AGO to date disclosed in its interim report.

Laurentian University Sudbury: Poor management, new buildings led to Laurentian University insolvency

The AGO team’s findings are very critical. It shows a long history of poor management and bad financial governance. The AGO found that although external factors such as tuition fees freezes and the COVID-19 pandemic impacted Laurentian, the primary cause of the university’s financial deterioration from 2010 to 2020 was caused by its pursuit of poorly considered capital investments. Procedures were not in place requiring senior administrators to assess the value and viability of expansion plans or to fully consider the risks associated with rapid growth in debt due to the university going on a building spree.

One example of poor governance and lack of financial responsibility is that, in the face of growing debt, Laurentian amended its internal capital debt policy in 2010 to allow it to incur more debt for capital activities. Another example is in 2016, when its primary lender, Royal Bank of Canada, declined to provide more long-term debt, and Laurentian sought short-term lines of credit to fund its long-term capital expansion. Funding long-term assets with short-term debt is a severe mismatch that should be avoided. This is taught in every Finance 101 course!

The university increased its use of money from other sources, such as employee health benefits and funds provided specifically for academic research projects, when access to funding decreased. The restricted funds were not segregated into separate bank accounts and were inappropriately labelled as “internal financing,” obscuring the strategy.

As new capital-project spending took center stage, Laurentian pushed needed repairs and upgrades on existing infrastructure to the backburner. With little immediate return on its capital investments, the university focussed its attention and resources elsewhere. As of December 2020, Laurentian estimated that it had $135 million worth of repairs that had not been addressed.

This AGO audit covers a period of at least 10 years. The provincial government-funded approximately 40% of Laurentian University Sudbury’s revenue requirements. Why weren’t periodic reviews of institutions funded by provincial governments done so that these problems could have been exposed prior to the CCAA filing? I would direct these poor oversight criticisms equally at the provincial government and Laurentian.

laurentian university sudbury
laurentian university sudbury

Laurentian’s CCAA move a mistake AGO says: Influence from outside parties

The AGO believes that Laurentian did not have to take the steps it did to file for CCAA protection on February 1, 2021. While Laurentian’s financial situation grew increasingly dire, the university did not follow the normal broader public sector precedent by making comprehensive and clear efforts to seek funding from the government. The focus instead was on advocating to elected officials and their staff, as advised by external consultants.

In August 2020, Laurentian brought up the possibility of CCAA to the Minister but did not go into detail about how much financial help was needed from the province to keep from filing for CCAA protection. In December 2020, a request for funding was made to the Ministry, which was significant and the timeline for intervention was short.

If Laurentian University Sudbury had, the AGO believes:

  • sought to work earlier and more transparently with Ministry staff;
  • not prematurely paid off and relinquished its line of credit in 2020; and
  • arranged for and accepted specific temporary funding assistance from the province;

Laurentian would have been given more time, its financial situation could have been reviewed jointly with the province and a plan for moving forward could have been put in place, potentially without the need for filing for CCAA protection.

Laurentian University Sudbury: Professors react

The AGO states that the contract the university had with LUFA contains a clause that is designed to deal with such extreme financial circumstances. It is known as a financial exigency clause. This clause is present in most university faculty labour contracts throughout Canada. Implementing this clause would have required the senior administration to work together with LUFA to address Laurentian’s financial situation.

Also in the AGO interim report is a section stating that LUFA requested in 2020 that Laurentian’s senior administration take action in accordance with that clause and provide additional information on the university’s finances. However, Laurentian’s senior management intentionally delayed providing this information and never put the clause into play.

The AGO stated that the senior administration, with the Board of Governors’ approval, retained external consultants to review strategic options, but focused on the CCAA option almost exclusively. The AGO says that the process of hiring external advisors has been costly in the millions of dollars, less transparent, and has had a greater impact on students, faculty, and this Northern Ontario Nickel Belt community of Sudbury. It is likely that this will continue to be the case, and the university’s reputation will suffer as a result.

The AGO calculates that as of March 3, 2022, the Laurentian University Sudbury has incurred more than $24 million in legal, court-appointed monitoring and other financial consultant fees associated with its insolvency.

laurentian university sudbury
laurentian university sudbury

Laurentian University Sudbury: Beleaguered University Restructure Operations summary

I hope you found this Laurentian University Sudbury Brandon’s Blog informative. There are a lot of valuable lessons here for Canadian entrepreneurs from the mistakes made by the university. The danger signals were readily apparent and in plain view, but the Administrators and Board of Governors of the university ignored them and put into place plans to circumvent restrictions that would have stopped their poor financial management. If you’re an entrepreneur reading Brandon’s Blog, I urge you not to ignore danger signals that may be showing up in your business.

Are you worried because you or your business are dealing with substantial debt challenges, showing financial danger signals and you assume bankruptcy is your only option? Call me. It is not your fault that you remain in this way. You have actually been only shown the old ways to try to deal with financial issues. These old ways do not work anymore.

The Ira Smith Team utilizes new modern-day ways to get you out of your debt difficulties while avoiding bankruptcy. We can get you the relief you need and so deserve.. We can get you the relief you need and so deserve.

The tension put upon you is big. We know your discomfort factors. We will check out your entire situation and design a new approach that is as unique as you and your problems; financial and emotional. We will take the weight off of your shoulders and blow away the dark cloud hanging over you. We will design a debt settlement strategy for you. We know that we can help you now.

We understand that people and businesses facing financial issues need a realistic lifeline. There is no “one solution fits all” method with the Ira Smith Team. Not everyone has to file bankruptcy in Canada. The majority of our clients never do. We help many people and companies stay clear of bankruptcy.

That is why we can establish a new restructuring procedure for paying down debt that will be built just for you. It will be as one-of-a-kind as the economic issues and discomfort you are encountering. If any one of these seems familiar to you and you are serious about getting the solution you need, contact the Ira Smith Trustee & Receiver Inc. group today.

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laurentian university sudbury
laurentian university sudbury
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Brandon Blog Post

4 MAIN REASONS FOR BUSINESS FAILURE: INSPIRING WAYS ENTREPRENEURS AND COMPANIES FIX THEIR BUSINESS PROBLEMS

As the COVID-19 pandemic continues, we hope that you, your family, and your friends are safe, healthy, and secure. Ira Smith Trustee & Receiver Inc. is fully operational, and both Ira and Brandon Smith are readily available for phone or video consultations.

Main Reasons for Business Failure: Introduction to reasons for failure

There are many reasons why businesses fail. One of the things a company needs to continue operations well into the future is a strong management team. Business owners should be comfortable with how each manager understands the business’ operations, current and future employees, and products.

Entrepreneurship is inherently risky; it is not for the fainthearted. Before offering products or services to customers, a company’s business model and infrastructure should be formulated, and revenue streams should be realistically projected well in advance.

In this Brandon Blog, I discuss the 4 main reasons for business failure that I have seen over the years in my role as a licensed insolvency trustee dealing with corporate restructuring and corporate business failures.

Main Reasons for Business Failure: Why do most businesses fail?

What percentages of businesses fail? About 66 percent of new businesses survive for two years or more, half survive for four years or more, and only 40 percent survive for six years or more. Many of these issues are overlooked, ignored, or neglected, resulting in them becoming just another statistic. It does not matter how many times you failed before you had a huge success. Failure teaches you what to avoid.

Building a substantial business is no easy feat. Businesses are built on value. It is best to find a way to under-promise but over-deliver in order to add value to any business.

Among the most common reasons businesses fail are:

  1. not having sufficient funding;
  2. having a poor management team with a lack of experience;
  3. a flawed business model; and
  4. a flawed marketing plan and/or a failure to market effectively to existing and potential customers.

    main reasons for business failure
    main reasons for business failure

Main Reasons for Business Failure: Financing Hurdles

Chances are if you’ve been in business for a few months or longer, you’re experiencing some financial challenges and a lack of business funds. Marketing, sales, and customer service may require more capital. Payroll, inventory, and other expenses may require additional working capital as well.

A business loan from a bank can solve financing issues. Before applying for a loan, make sure you know your company’s financial situation. If you can’t accurately estimate where your business will be after a loan, this poor financial management will probably make your business end up worse off than if you hadn’t taken the loan.

Despite the availability of angel investors, venture capitalists, and conventional bank loans for small businesses, not all companies have the revenue stream, positive cash flow or business growth trajectory to secure financing from them. This is the 1st of the main reasons for business failure.

Main Reasons for Business Failure: Inadequate management

The managers of a business will quickly lose credibility with their staff, their suppliers, their customers, and even the general public if they are incompetent. Even if a manager receives training, mentoring, coaching, etc., before he or she starts managing people and money, if he or she doesn’t master the trade, chances are the person won’t have a successful business.

A business can fail due to poor management. Business failures are primarily caused by inadequate management, in my opinion. Management is inadequate if it does not understand the needs of the business. A lack of passion within management is a sure business killer.

It is inevitable that there will be an error the first time management delegated a major task. One person cannot handle all the decisions. The tendency is to assume that others will take care of the details while we delegate responsibility. You can use this for simple tasks like making coffee, cleaning toilets, and filing taxes. Business planning, cash flow modelling, establishing business plans and marketing plans are ineffective with this program.

Failing businesses are frustrating. It takes a lot of time and effort to build a business from scratch. It can be devastating to suddenly lose everything. Even your dreams might be dashed.

You must learn how to manage yourself and your business if you want to avoid this 2nd of the main reasons for business failure. Many business owners don’t realize how crucial it is to understand all aspects of running a business.

main reasons for business failure
main reasons for business failure

Main Reasons for Business Failure: Ineffective Business Planning

Having come up with your business idea and have already started your business, you should focus on developing quality relationships with your clients and employees. Understanding each employee’s strengths and weaknesses and discovering what motivates them is key. You will then be able to create a work environment tailored to the specific skills of each member of your team.

In order to achieve success, a team must have individuals who share a common goal; however, you must determine if your employees possess the right mix of qualities. Creativity, analytical skills, interpersonal skills, motivation, and communication abilities are among them.

Do you know what makes your business unique? What makes your customers choose you over your competitors? A good business plan must take all of these factors into account.

It is common for businesses to attribute their failure to external factors, such as competitors, the economy, and regulations. Although these factors are important, they are not the only causes of business failure. This 3rd of the main reasons for business failure is internal.

Businesses fail for a variety of reasons. A poor business plan, or a total lack of planning, can easily lead to it, but it is harder to prevent it completely. Business failure comes in many shapes and sizes. You could lose money, customers, your business, your product, your market, or you could fail to launch. It can all be the result of misunderstanding your product and market, caused by poor business planning.

Main Reasons for Business Failure: Marketing Mishaps

The 4th reason of the main reasons for business failure that I wish to discuss is marketing mishaps. A business needs to plan ahead for marketing. A marketing budget and return on capital should be considered by marketers and form part of every marketing strategy and business plan. Any business should allocate a budget for marketing if they hope to succeed. Getting this wrong is the 4th of the main reasons for business failure.

The success of marketing campaigns is also dependent on realistic projections for target audience reach and sales conversion ratios. In the long run, businesses that fail to understand and implement these aspects of sound marketing strategies concerning their potential customer base will be less successful than those that do.

Your business will fail if you can’t connect with your target audience. Without the ability to connect with your demographic, you are not only unaware of your potential consumer’s wants and needs, but also oblivious to how to best help them. You want to know what they want, rather than just what they need. What are they really looking for? Are they looking to evoke an emotion? Are they looking to achieve a certain status? Do your products or services help them solve a problem?

If you’re not addressing their pain points, then you probably do not understand the consumer very well. You cannot sell until you truly understand what they need. Take advantage of focus groups, market surveys, email campaigns, and direct phone calls to understand and connect with your target audience. Discover them in every detail. By doing so, your marketing plan will succeed.

main reasons for business failure
main reasons for business failure

Main Reasons for Business Failure: Summary

I hope you found these main reasons for business failure Brandon Blog informative. Although nothing is guaranteed, guarding against these 4 main reasons for business failure will increase your chances for business success. It will also give you the best shot at having a sustainable business model.

Are you or your company in financial distress and a debt crisis? Are you embroiled in costly litigation or a crushing debt load and need a time out in order to restructure? Do you not have adequate funds to pay your financial obligations as they come due? Are you worried about what will happen to you in retirement? Do you need to search out what your debt relief options and realistic debt relief solutions for your family debt are? Is your company in financial hot water?

Call the Ira Smith Team today. We have decades and generations of experience assisting people looking for life-changing debt solutions through a debt settlement plan and AVOID the bankruptcy process.

As licensed insolvency professionals, we are the only people accredited, acknowledged and supervised by the federal government to provide insolvency advice and to implement approaches to help you remain out of personal bankruptcy while eliminating your debts. A consumer proposal is a government-approved debt settlement plan to do that. It is an alternative to bankruptcy. We will help you decide on what is best for you between a consumer proposal vs bankruptcy.

Call the Ira Smith Team today so you can eliminate the stress, anxiety, and pain from your life that your financial problems have caused. With the one-of-a-kind roadmap, we develop just for you, we will immediately return you right into a healthy and balanced problem-free life.

You can have a no-cost analysis so we can help you fix your troubles.

Call the Ira Smith Team today. This will allow you to go back to a new healthy and balanced life, Starting Over Starting Now.

As the COVID-19 pandemic continues, we hope that you, your family, and your friends are safe, healthy, and secure. Ira Smith Trustee & Receiver Inc. is fully operational, and both Ira and Brandon Smith are readily available for phone or video consultations.

main reasons for business failure
main reasons for business failure
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