Credit Karma Canada review: Introduction

Credit Karma Canada has arrived recently from the United States. Its website is creditkarma.ca. Right now they run in most provinces but not yet in Quebec, Nunavut, the Yukon or the Northwest Territories; but they are working on it. The purpose of this blog is to provide our Credit Karma Canada review, tell you what it is and to let you decide if it will be helpful or not for you or someone you know.

Since 2007, Credit Karma USA (CKUSA) has attempted to simplify credit and finance for more than 60 million CKUSA members. They advertise very heavily on US television to attract new members. Becoming a member is free, and it allows any member to get access to their free credit score and credit report, with the option to update every single week. CKUSA also provides financial education to put credit into context.

It’s mission statement is:

“Everyone deserves to feel confident about their finances. Our job is to give you the tools, the education and the opportunities you need to make real, meaningful progress.”

Credit Karma Canada review: Is it really free? Is it legitimate?

So far so good. Like a lot of things advertised as being free, you may wonder to yourself is it really free? Is it legitimate?

The answer is yes; accessing your credit score, your credit report and the financial and educational aspects are free. However, it is a money-making operation. They make money in at least two ways:

They have ads to make money. So if you don’t like ads, just ignore them; and

They do promote various credit card, mortgage and loan programs which they hope members will purchase when needed. When someone takes an offer through CKUSA, it makes money from one of its partners (like the bank that issues a credit card or the lender who funds a loan). Presumably, Credit Karma Canada (CKC) will be following that model by establishing such partnerships.

Credit Karma Canada review: So how does it work?

So this is how it works. When you first open your account and set up your unique password, it’s going to ask you different questions to confirm your identity, including your date of birth and social insurance number. They are trying to become the best-known credit bureau of Canada.

It might include things like where did you get your last car, what kind of car do you have, what addresses have you lived at in the last five years, what address do you currently live at. All of the questions offer you multiple choices to choose from. Once you finish that process your account is open. This allows you to log in either from the app or from their website.

In order to ask you the setup questions, and to then be able to give you your free credit score and report, CKC obtains information from one of our two credit reporting agencies, TransUnion. In the United States, Credit Karma uses both Equifax and TransUnion.

CKC also searches certain public record databases to look for other information such as:

Bankruptcy: A legal filing by people or businesses seeking certain types of relief from all or some their debt.
Civil Judgment: A non-criminal ruling in a court of law, often requiring the person or business to pay damages.
Registered Items: Other items included in public records, like a lien against your car or a mortgage or loan registered against your house.

Credit Karma Canada review: Does using it lower my credit score?

You can watch your score through CKC anytime you want. Unlike a potential or real lender performing a check on you, the more times you go into the CKC database it does not affect your score. The TransUnion and Equifax credit score algorithm reduces your score every time someone does a check on you.

The theory is that each credit check is either related to your having applied for new loan(s), or an existing lender feels the need to check up on you. The algorithm interprets this as your need for more borrowing. If the checks are too often or too close together, their algorithm assumes you are experiencing some financial problems requiring more loans. The CKC algorithm prevents this from happening, which is a good thing.

However, remember that the CKC algorithm is different from the one used by TransUnion and Equifax; this is an important distinction which I will explain shortly.

Credit Karma Canada review: Things I like about it

A feature that I do like is that the CKC report will help you understand what factors are impacting your score, thereby telling you what you need to work on to improve your score. This is especially for young people who are just learning about borrowing and personal finance for the very first time. CKC gives advice for how to help improve your score and things not to do.

So it is handy to find out about:

payment history;
credit use;
derogatory remarks on your financial history;
total account and inquiries;
your full report; and
credit advice.

CKC gives you an easy way to see how you’re doing financially, how much money you have tied up between charge cards and auto and other loans. It also gives you tips on how to improve your score, all for free.

It is an easy and efficient way of checking up on yourself that TransUnion, Equifax or any of our Canadian financial institutions have never done. So, in my view, CKC is providing a real service and benefit.

Credit Karma Canada review: Things I do not like about it

So are there any downsides? Since CKC is not yet advertising who its financial product partners are, I have to look at the US operation. So, my comments come from a review of only CKUSA.

I’m not convinced that I would personally recommend any of the financial partners. Here are the reasons why:

The financial partners have to pay a fee to CKUSA, and that fee has to be reflected in the cost of the financial product itself, making it higher.
It is safe to assume that CKUSA members are working on improving their scores. The financial partners may be pricing their products for those people who have not achieved enough of a score to go and negotiate the rate they will be paying with any Bank. Again, this means the cost of any specific financial product through CKUSA could be higher than otherwise available to people with a better score.
So if you do have a good score, you can probably get a better deal by going to the Bank you normally deal with.
Once CKC establishes its Canadian financial partners, we will have to see if it follows this higher priced US model.
The most common complaint in the US is that the score through CKUSA is different from the score calculated by either Equifax or TransUnion.

Recall that I gave an example of how the CKUSA algorithm was different from the one used by the credit reporting agencies? Well, it is further differences in the algorithms that causes this disparity. I am not talking about a small disparity either. Complaints show that the difference could be as much as 100 points!

CKC states that it shows the same credit rating and report that TransUnion shows. Again, time will tell if the Canadian experience is the same or different from in the United States.

My final point is not a criticism, but merely a fact. CKC describes their system as being safe, they respect your privacy and do not share your information with any third-party.

However, when you give personal information on a website, and especially financial information including your social insurance number, this always provides an opportunity for hackers and phisher scam artists to attempt to either hack the system or use phishing emails and websites to attempt to steal your identity.

Credit Karma Canada review: Only you are in control of your credit and debts

I hope that you realize from this blog that understanding your credit score and credit report and obtaining more financial education are all positive things and are necessary to be able to have a good financial life. However, sometimes life gets in the way and good people experience debt problems.

Only you can be the one to deal with your debt to get on top of it and gain back your life. If you don’t know how to go about reducing your debt, start by contacting Ira Smith Trustee & Receiver Inc. There are many ways to deal with debt. As experts we can help you make the best choice and set you on a path to debt free living Starting Over, Starting Now. Make an appointment for a free, no obligation today.

Credit report Ontario: Introduction

My Brandon’s Blog describes a Court decision that if you owe money, even if it is too late for you to be sued, it can still show up on your credit report Ontario. This is a very interesting case from the Court of Appeal for Ontario for consumers and consumer reporting.

The case was an attempt by Mr. Grant to have the credit reporting agencies Equifax and TransUnion remove from his credit report debts that were more than two years old on the basis that because he can’t be sued anymore, the most accurate reporting would be to cut those debts from his credit report. He argued that since the Ontario Limitations Act provided for a two-year limitation for when he could be sued on certain debts, therefore, any debts more than two years old for which you haven’t been sued should be removed from his credit report.

Limitations Act vs. Consumer Reporting Act

The credit reporting agencies successfully argued against that as the lower court ruled against Mr. Grant. He was now appealing to the Court of Appeal for Ontario. The Ontario Consumer Reporting Act states that debts up to seven years old can be reported and there lies the discrepancy. The Court of Appeal for Ontario agreed with the lower court and said that just because the Limitation Act says that you can’t be sued after two years that has no application to the Consumer Reporting Act that says all valid debts can be reported for up to seven years.

What the Court of Appeal said

The Court of Appeal went on to say just because a creditor misses the deadline or chooses not to sue within the two-year period it doesn’t mean that the debt still isn’t owed. The Court of Appeal also went on to say that under the Consumer Reporting Act people have the right to communicate with Equifax and TransUnion to have errors removed from their credit report. Unfortunately for Mr. Grant in his case, this was not an error.

What should you do if you have too much debt?

Do you have too many debts causing you discomfort on your credit report? Is your credit report creating a bigger hardship for yourself? For help with your debt issues contact Ira Smith Trustee & Receiver Inc. We’re your best defence against debt. Make an appointment for a free, no-obligation consultation and you can be well on your way to a debt free life Starting Over, Starting Now. Give us a call today.

Credit Report Ontario: The decision of the Court of Appeal for Ontario

COURT OF APPEAL FOR ONTARIO

CITATION: Grant v. Equifax Canada Co., 2016 ONCA 500

DATE: 20160623

DOCKET: C61664

Rouleau, van Rensburg and Benotto JJ.A.

BETWEEN

Gary Grant

Applicant (Appellant)

and

Equifax Canada Co., Trans Union of Canada,

Ministry of Government Services and Consumer Services

Respondents (Respondents in Appeal)

Gary Grant, acting in person

Stephen Schwartz, for Equifax Canada Co.

Alan Melamud, for Trans Union of Canada

Domenico Polla, for the Ministry of Government Services and Consumer Services

Mahmud Jamal and Raphael Eghan, for the intervener Canadian Bankers Association

Heard: June 21, 2016

On appeal from the judgment of Justice Kofi N. Barnes of the Superior Court of Justice, dated November 2, 2015.

ENDORSEMENT

[1] The appellant brought an application in the Superior Court seeking an order that two consumer reporting agencies remove debts over two years old that were shown on his credit report, where no legal action had been commenced or judgment obtained in respect of the debts. He relied on the provisions of the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B, and in particular the basic limitation period of two years applicable to the commencement of a proceeding in respect of a claim.

[2] The appellant argued in the court below, and on appeal, that this two year limitation period should apply in interpreting the provisions of the Consumer Reporting Act, R.S.O. 1990, c. C.33 (the “CRA”). He asserts that, in requiring consumer reporting agencies to adopt all procedures reasonable for ensuring accuracy and fairness in the contents of their consumer reports (s. 9(1) of the CRA), the Act anticipates that debts will not be listed where a limitation period for their enforcement through legal action has expired. The most accurate record of a debt, he says, is one that has been or can be confirmed by an order or judgment of the court. When debts are included in consumer reports, where no legal action is possible, consumers are adversely impacted in their efforts to borrow money and to conduct other business.

[3] The respondents assert that the application judge did not err in his dismissal of the appellant’s application, on the basis that the basic limitation period has no application to the statutory framework for consumer credit reporting in Ontario, and that there was no violation by the consumer reporting agencies of the requirements of the CRA.

[4] We agree.

[5] The CRA provides for a regulatory scheme for the fair reporting of information regarding an individual’s history of credit activities. The CRA requires the registration of consumer reporting agencies, permits consumer reporting information to be provided only for certain prescribed purposes, and sets out standards for consumer reporting.

[6] The Limitations Act, 2002, by contrast, applies to bar “claims pursued in court proceedings” that are commenced outside the applicable limitation period. The Act does not apply to the CRA, whether expressly or by implication. Indeed, the CRA contains its own specific provisions prohibiting the inclusion of certain information in consumer reports, including debts or collections more than seven years old, unless confirmation that the debt or collection is not barred has been obtained. The CRA expressly contemplates that debts not reduced to judgment that are up to seven years old may be reported (see s. 9(3)(f)). This makes sense, as the passing of a limitation period does not extinguish a debt; it only precludes the commencement of a court proceeding for its enforcement. As such, the reporting of debts after a limitation period has passed, is not inconsistent with the purposes of the CRA, and is expressly contemplated by its terms.

[7] Under the Act, consumers, such as the appellant, have access to the information contained in their files, and a mechanism by which they can dispute information contained in a report to the consumer reporting agency, and to the Registrar of Consumer Reporting Agencies, with a right to apply to the Licence Appeal Tribunal for a hearing if they are aggrieved by a Registrar’s decision.

[8] The appellant availed himself of the right to dispute information, and was able to have certain stale information removed from his consumer reports. There was no basis, however, for requiring the removal of information concerning debts simply because they were more than two years old.

[9] For these reasons, the appeal is dismissed.

“Paul Rouleau J.A.”

“K. van Rensburg J.A.”

“M.L. Benotto J.A.”